JD Gyms Sheffield South - Sheffield

Dania Ghani

I'm writing to provide feedback about a recent Les Mills Body Combat class experience with Erica Reynolds on 06AUG24 7pm. While I appreciate the enthusiasm Erica brings to the class, I have a concern regarding Erica's unprofessional behaviour and tampering with the music volume that I believe needs to be addressed.
During the class, I noticed that Erica repeatedly increased the music volume settings to a level that made it difficult to hear instructions clearly. At its peak, the volume was uncomfortably loud, bass was echoing across the walls making the music muffled, and the pitch was so loud it could potentially risk ear damage for participants. Please appreciate that Body combat soundtracks already has bass boost. When I mentioned this issue, my concern was dismissed. When confronted, Erica denied increasing the gain dial, despite it being clearly visible throughout class. I had to use my ear plugs to stay in her class but at that point, I was demoralised to continue on with the class. ?

Suggestions:
Maintain a safe, consistent volume. Management please guide Erica on safe use of the sound system.
Erica to address participant concerns seriously, don't lie and deny, it's unbecoming.

I have included a picture of the volume settings after Erica's class, clearly the volume gain dial is amped at maximum range.

I hope management investigates and corrects this behaviour. Safety and communication are crucial for a positive class experience.

Anon

I have been a member of this gym for years, back when it was an Xerciseforless and cost £10 a month.

Sadly over the past couple of months the gym has gone significantly downhill, I think since it went 24hr.

It is so messy, there is literally weights everywhere. I have attached some pictures of what i came into on a Saturday morning around 8am. How do the staff expect you to train? It took me 20 mins to clean it all up!

The staff seem to hide away in the office, when CLEARLY the place needs a tidy. There is only 1 guy who seems to care about the place - i think his name is Jason ( a credit to the company )

They need to bring back the rule if you leave your weights out you are banned.

There is also litter strewn about ( energy drink cans etc ), not nice.

Chest fly machine has been broke for over 4 weeks

JD need to either employ more staff to keep on top of cleaning or bring some rules in!

Also can you PLEASE get some carabinas people cant take off the machines!!!! its like an easter egg hunt looking for one.

UPDATE 7/1/23

After my review JD have taken steps to make sure the gym is tidier and they look to have employed a cleaner. It is 10x better then what it used to be.

Matt Dobing

Decently sized gym with plenty of equipment. Few let downs, not enough cable machines.. these are just hogged constantly and often has queues of people trying to get on it or about 5 people asking you how long you have left as soon as you get on anything.

Music is literally abyssmal, just a constant stream of UK grime/drill/rap that is on repeat and way too loud.

Broken machines are often out of action for weeks.

For the price you can't complain too much though for a 24hr gym this big.

Maia Salman-lord

Love the gym, but the lack of equipment in the studio and the women's area is a pain especially when it's busy. The spin bikes also need some attention. Otherwise all good

Liam Thomas

This is the third JD Gym I have visited this month. It is a large facility, but it is the first where I have struggled to train easily due to the disorganized state of the weights (dumbbells, barbells, fixed bars, etc.), which are scattered everywhere. I cannot stress this enough—I spent about 10 minutes just searching for the weights I needed. Additionally, some of the benches are quite worn. Aside from these issues, it is a very modern-looking gym on the surface.

Marlon Wokoma

Good gym, very good variety of equipment of fertilities. Poor standard of the mens changing room let's it down massively. Not clean and always smells of urine

Michaela Winter

This gym has so much potential but it is incredibly run down after years of neglect. Loads of machines barely work or don't work at all. Everytime it rains there are buckets littering the floor catching water from the leaking roof. There are nowhere near enough lighter plates (2.5, 5, 10KG). Loads of lockers dont work or are smashed in. If a bit of maintainence was put into it, it'd be an easy 5 stars.

Vivek Wayal

The facility is clean and well-equipped, offering a wide range of machines and free weights. The staff is friendly and always available to assist with any questions.